The Montana Department of Public Health and Human Services (Photo by Eric Seidle/ For the Daily Montanan).
Montana Medicaid providers are being urged by the Department of Public Health and Human Services to update their enrollment information by Dec. 31, 2024, to ensure uninterrupted payment reimbursement, the state agency said in a news release.
DPHHS officials state this is a federally required step, known as the “provider revalidation process,” in order for providers to continue participating in Montana Medicaid.
The deadline affects roughly 1,200 Medicaid providers across the state who had yet to update their information as of Friday. More than 8,600 providers have successfully completed the process.
“It’s crucial that all Montana Medicaid providers prioritize this step to ensure timely reimbursement and continued participation in the program,” said Health Department Charlie Brereton in a news release.
The department resumed the provider revalidation process in August 2023 after it was suspended during the COVID-19 Public Health Emergency and has sent notifications and reminders about it.
Providers who fail to complete the necessary updates by the Dec. 31 deadline risk having their payments suspended.
Brereton emphasized the importance of providers visiting the Medicaid provider website (medicaidprovider.mt.gov) to avoid payment delays.
Providers can review their current revalidation status on the Medicaid provider website and the Provider Services Portal. The revalidation process takes approximately 50 minutes to complete.
The revalidation menu option will be active. Providers should ensure all necessary steps are completed and the revalidation is in a submitted status.
Montana Medicaid providers are required to verify and update their enrollment information every five years to remain eligible for participation in Montana Medicaid.
For more information about the provider revalidation process visit MedicaidProvider.mt.gov to access resources by provider type, provider notices, and Claim Jumper articles. The Revalidation User Guide is also available.
For technical issues completing revalidations, contact MT Provider Relations at MTPRHelpdesk@Conduent.com or call 1-800-624-3958 and select revalidation for assistance.